Delete your account and data
You can delete your Fleetora account at any time, whether or not you still have the app installed. This page explains both ways to do it and exactly what happens to your data.
Option 1: delete from inside the app
- Open Fleetora and go to the Profile tab in the bottom navigation.
- Tap Account Settings.
- Tap Delete Account.
- Confirm the deletion when prompted. You may be asked to re-enter your password to confirm it's really you.
Your account is deactivated immediately and permanently deleted from our active systems within 30 days.
Option 2: request deletion without the app
If you've uninstalled the app or can't sign in, you can request deletion by email:
Email privacy@fleetora.app from the address associated with your account, with the subject line "Account deletion request."
Please include the phone number or email registered on your account, and the name of your fleet, so we can find and verify your account.
We'll confirm your identity and complete the deletion within 30 days, and will let you know once it's done.
What gets deleted
| Data | What happens |
|---|---|
| Login credentials & profile | Deleted permanently |
| Vehicles and driver records you added | Deleted permanently |
| App usage and device data | Deleted or anonymized |
| Payment and financial records | Retained for up to 7 years for accounting and legal purposes, then deleted |
Financial records are retained separately from your personal profile and are not used for any purpose other than legal and accounting compliance during that period.
After deletion
Once your account is deleted, you'll lose access to your dashboard, fleet records and payment history in the app. This can't be undone — if you'd like to keep a copy of your data first, export it or contact support@fleetora.app before requesting deletion.
Questions
If you have questions about account deletion or what happens to your data, reach us at privacy@fleetora.app. For more detail on how we handle data generally, see our Privacy Policy.
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